Frequently Asked Questions
Everything you need to know about our artisanal fragrances and services.
Are Aaron Terence Hughes fragrances vegan and cruelty-free?
Yes, all our fragrances are 100% vegan and cruelty-free. We do not use any animal-derived ingredients and never test our products on animals.
What is the concentration of your perfumes?
Most of our fragrances are formulated as 'High Concentration' Extraits de Parfum, typically containing 20-30% fragrance oils to ensure exceptional longevity and projection.
Do you offer international shipping?
Currently, we ship to select international destinations. Please check our shipping policy page for a full list of available countries and any potential customs or import duties.
Can I return a fragrance if I have opened the seal?
To maintain hygiene standards, we can only accept returns on products that are unopened and in their original cellophane wrapping. We recommend purchasing discovery sets or samples before committing to a full bottle.
What should I do if my order arrives damaged?
In the rare event that your bottle arrives damaged, please contact our customer support team within 48 hours of delivery with photographic evidence, and we will arrange a replacement.
How should I store my fragrances to ensure they last?
We recommend storing your perfumes in a cool, dark place away from direct sunlight and humidity, such as a wardrobe or drawer, to preserve the integrity of the essential oils.